Printed Cake Toppers Terms and Conditions

Print finishes

The finish will usually be a good representation of the original picture, however, using food colouring some differences can occur

The icing has a textured finish which absorbs light unlike white paper which reflects light and colour

Old photographs can sometimes have a blurred or hazy finish

Images expanded beyond their native resolutions will pixate leaving a fuzzy or jagged outline, or coloured blotches

Very dark black and white images can become flat in appearance in the darker areas

Images with large areas of dark colouring adjacent to light areas can cause a slight streaking effect on the lighter portions

Large areas of solid colour can sometimes have faint lines

Vibrant colours will always be flatter in appearance than screen colours and screen samples

Metallic finishes (gold and silver) and anything in the magenta colour range will print darker and flatter than onscreen

Bright pinks will print more red

Bright purples print more burgundy

How we see the image on our screen can differ from yours. Therefore your interpretation of colour print to screen view can differ

The email sample we provide is to ensure you are happy with the layout/plan of the final print. The sample may not be a true representation of the final colour tones printed, if something is missing from the layout it will be missing from the final print

Edible printing messages/text

We do NOT check for spelling, punctuation or case correction for any message text provided

The message text will always be copied ‘n’ pasted from a web form submission or email, and will include all characters including quote marks, full stops, exclamation marks etc

Making a payment

By making a payment you are deemed to have accepted these terms and conditions, and that you have accepted the layout sample we have provided. Payment for all printed icing is collected via Paypal. You do not need a Paypal account to make a payment via Paypal, you can use your debit or credit card.

The icing will only ever be posted to the address submitted via paypal, so ensure that the “send to” address is where you want the item to be posted to. Under no circumstances will the item be sent to an alternative address so please do not ask for this to be amended once payment is made. If you have supplied an incorrect address it will be your responsibility to arrange re-direction of the package.

Edible prints delivery and returns

You are given an option for the postage method which suits your requirements, whichever option is selected the print will not leave our premises until the following working day unless otherwise agreed. A working day is Mon-Fri (excl bank holidays)

Unofficially, to ease backlogs, payments made before 1.00pm weekday are usually dispatched same day, however, this is not to be relied upon as we have other cake order commitments to fulfil first, therefore our first statement about being dispatched the next working day applies for the understanding of dispatch times. We do not print or post on Wednesdays due to our local post office being closed.

The package will not fit through most UK standard letter boxes therefore ensure that someone will be in the accept the package as we will not be accountable for items returned to a local postal depot

Royal Mail UK standard post can take anything upto 4 working days (5 including the dispatch day) to arrive

Royal Mail UK special delivery is a weekday service only which will be delivered before 1.00pm. This is a signed for service which Royal mail will NOT leave with anyone else

Royal mail Airmail Europe can take anything between 4-7 days.

For postal services which have not arrived within the permissible period you will need to contact your local post office or sorting depot personally. We will not be accountable for short / late delivered packages. Items are classed “LOST” after 15 working days have elapsed

Items delivered with packaging damaged via standard or parcel services you will have to seek compensation directly from Royal mail yourself

Edible printing is a personal item and therefore will not be accepted for return

Using your edible prints

The invoice will contain basic instructions on the removal of the icing from its transport sheet

In cases of damp weather or humid conditions the icing will become more difficult to remove and the procedures listed on the invoice and our website will overcome these difficulties

Clients who store their icing within premises with high humidity will have a greater difficulty to remove. (High humidity is indicative of premises with cold conditions (under 22 degrees C), open fireplaces, condensation on windows, steamy kitchens etc

Too much water content on the cake application will make the icing more fragile and colours run

The icing is to be applied to sugar paste (fondant icing) only, we offer no guarantees if applied to anything other

A summary of the limitations

Printed fondant is for use by professional cake makers. The icing is unlike the rice paper images found in a packet of character cake mix sets on supermarket shelves. This product is not for the faint hearted.

The icing is shipped and stored on plastic backing sheets. The icing is hygroscopic, therefore rain or damp atmosphere will affect the ease of which these can be removed from the plastic sheet.

Storage and when planning to use needs to be performed in an atmosphere where the humidity level is below 50%. Anything higher and you will have difficulty removing from the plastic sheet.

Strong dark colours and night time shots increase the moisture content of the icing and make removal more difficult.

Pinks and purple colours cannot be replicated with food colouring and print with reddish tones

By making a payment for edible prints you are deemed to have accepted these terms and conditions. You are requested to acknowledge, read and have understood these conditions at point of payment.

If for any reason you do not agree with anything above then we request that you do not place the order

Contact: printing@cakescrazy.co.uk

Printed Cake Toppers Terms and Conditions

Print finishes

The finish will usually be a good representation of the original picture, however, using food colouring some differences can occur

The icing has a textured finish which absorbs light unlike white paper which reflects light and colour

Old photographs can sometimes have a blurred or hazy finish

Images expanded beyond their native resolutions will pixate leaving a fuzzy or jagged outline, or coloured blotches

Very dark black and white images can become flat in appearance in the darker areas

Images with large areas of dark colouring adjacent to light areas can cause a slight streaking effect on the lighter portions

Large areas of solid colour can sometimes have faint lines

Vibrant colours will always be flatter in appearance than screen colours and screen samples

Metallic finishes (gold and silver) and anything in the magenta colour range will print darker and flatter than onscreen

Bright pinks will print more red

Bright purples print more burgundy

How we see the image on our screen can differ from yours. Therefore your interpretation of colour print to screen view can differ

The email sample we provide is to ensure you are happy with the layout/plan of the final print. The sample may not be a true representation of the final colour tones printed, if something is missing from the layout it will be missing from the final print

Edible printing messages/text

We do NOT check for spelling, punctuation or case correction for any message text provided

The message text will always be copied ‘n’ pasted from a web form submission or email, and will include all characters including quote marks, full stops, exclamation marks etc

Making a payment

By making a payment you are deemed to have accepted these terms and conditions, and that you have accepted the layout sample we have provided. Payment for all printed icing is collected via Paypal. You do not need a Paypal account to make a payment via Paypal, you can use your debit or credit card.

Edible prints delivery and returns

You are given an option for the postage method which suits your requirements, whichever option is selected the print will not leave our premises until the following working day unless otherwise agreed. A working day is Mon-Fri (excl bank holidays)

The package will not fit through most UK standard letter boxes therefore ensure that someone will be in the accept the package as we will not be accountable for items returned to a local postal depot

Royal Mail UK standard post can take anything upto 4 working days (5 including the dispatch day) to arrive

Royal Mail UK special delivery is a weekday service only which will be delivered before 1.00pm. This is a signed for service which Royal mail will NOT leave with anyone else

Royal mail Airmail Europe can take anything between 4-7 days.

For postal services which have not arrived within the permissible period you will need to contact your local post office or sorting depot personally. We will not be accountable for short / late delivered packages. Items are classed “LOST” after 15 working days have elapsed

Items delivered with packaging damaged via standard or parcel services you will have to seek compensation directly from Royal mail yourself

Edible printing is a personal item and therefore will not be accepted for return

Using your edible prints

The invoice will contain basic instructions on the removal of the icing from its transport sheet

In cases of damp weather or humid conditions the icing will become more difficult to remove and the procedures listed on the invoice and our website will overcome these difficulties

Clients who store their icing within premises with high humidity will have a greater difficulty to remove. (High humidity is indicative of premises with cold conditions (under 22 degrees C), open fireplaces, condensation on windows, steamy kitchens etc

Too much water content on the cake application will make the icing more fragile and colours run

The icing is to be applied to sugar paste (fondant icing) only, we offer no guarantees if applied to anything other

A summary of the limitations

Printed fondant is for use by professional cake makers. The icing is unlike the rice paper images found in a packet of character cake mix sets on supermarket shelves. This product is not for the faint hearted.

The icing is shipped and stored on plastic backing sheets. The icing is hygroscopic, therefore rain or damp atmosphere will affect the ease of which these can be removed from the plastic sheet.

Storage and when planning to use needs to be performed in an atmosphere where the humidity level is below 50%. Anything higher and you will have difficulty removing from the plastic sheet.

Strong dark colours and night time shots increase the moisture content of the icing and make removal more difficult.

Pinks and purple colours cannot be replicated with food colouring and print with reddish tones

By making a payment for edible prints you are deemed to have accepted these terms and conditions. You are requested to acknowledge, read and have understood these conditions at point of payment.

If for any reason you do not agree with anything above then we request that you do not place the order

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Contact: printing@cakescrazy.co.uk